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Live Support by Device Specialists
High tech products deserve high-class service.

Repairs or replacements of our products are handled through our distribution partners:

  • Devices of the SmartAblate™ and EP-Shuttle™ product family are handled by Biosense Webster.
  • Devices of the Stimuplex HNS™ product family are handled by B|Braun.
  • For device service of the NEURO N50 please contact us directly.

Our service team is there for you in case you should encounter technical problems. We offer live support by a team of device specialists located directly at the production site in Freiburg, Germany.

Our service hotline is available from Monday to Friday, 8 AM to  5 PM (local time):

+49 (0) 00800-STOCKERT

+49 (0) 00800-78625378